Accessibility statement – Care Plus
Last updated: October 2026
Commitment to accessibility
Care Plus (2020) Ltd, company no. 516233723, considers it important to provide service that is as accessible, respectful and equal as possible to people with disabilities.
We work to improve the accessibility of our digital services and of the information presented on the website, with the aim of enabling as wide an audience as possible to receive information about the Company’s activity and the services it offers.
Accessibility of the website
In developing and maintaining the website, efforts are made to adapt the use of the website for people with disabilities and to apply accepted principles of digital accessibility.
Among other things, the website is designed with attention to matters such as:
- page and heading structure that helps orientation in the content;
- the ability to navigate using the keyboard;
- maintaining a logical navigation order;
- adapting the website for display on different devices and screen sizes;
- using clear texts and headings;
- adding text descriptions to meaningful images, as needed;
- maintaining the contrast and readability of content and interface components;
- clear marking of links, buttons and form fields;
- support for the text direction appropriate to the language of the website;
- trying to avoid content or motion that may make the website harder to use;
- adaptation, as far as possible, for use with assistive technologies.
The website continues to develop and be updated, so from time to time components or content that have not yet been made fully accessible may be found.
The accessibility standard
Care Plus works to adapt the website to the relevant accessibility requirements that apply in Israel and to apply the required principles in accordance with the relevant Israeli standard for the accessibility of internet content.
Since, at this stage, a full professional accessibility audit of the new website by a qualified body has not been carried out or documented by us, we do not declare in this statement that every page and component of the website has been checked or approved as fully meeting a particular level of accessibility.
When a professional audit has been completed, if one is carried out, it will be possible to update this statement in accordance with its findings.
Care Plus services
Care Plus services are provided mainly in the patient’s home and by telephone and digital means of communication, depending on the type of service.
As at the date of publication of this statement, the Company does not operate, within the framework of the website, public reception at an office or clinic to which the public is directed to receive the services described on the website.
Therefore, this statement does not include details of physical accessibility arrangements for public reception, such as accessible parking, lifts or accessible toilets at a reception location.
When a service is provided in the patient’s home, you can contact us in advance and raise needs or adjustments relating to receiving the service, so that we can consider the request according to the type of service and the circumstances.
Telephone and digital contact
You can contact Care Plus through the contact channels published on the website.
If a person with a disability has difficulty using a particular channel, they can contact us through an alternative channel available on the website, and we will make a reasonable effort to help them receive the requested information or service in an accessible way.
Documents and content on the website
We are working to improve the accessibility of the content and documents published on the website.
However, documents, historical content or content originating from third parties may not be fully accessible.
If you have come across a document or content that you cannot access, you can contact us and we will consider providing the information in an alternative accessible format, according to the circumstances and the requirements of the law.
Third-party content and services
Parts of the website may include links, components or services provided through third parties.
Our ability to influence the level of accessibility of external systems may be limited. If you encounter a problem related to such a component, you can report it to us and we will consider the options available to us.
Found an accessibility problem?
Despite the efforts invested in the accessibility of the website, you may come across a page, component or content that is not fully accessible.
If you have encountered an accessibility problem, we will be glad to receive your enquiry so that we can look into it and address it as far as possible.
To help us locate the problem, it is recommended to include in your enquiry, as far as possible:
- the address of the page where the problem was found;
- a description of the problem;
- the action you were trying to carry out;
- the type of device and browser;
- any assistive technology used, if relevant.
Accessibility enquiries
Questions, requests or reports about accessibility can be sent through the Care Plus service centre:
קייר פלוס (2020) בע״מ
ח.פ. 516233723
Phone: 074-700-3333
Email: info@careplus.co.il
We will make an effort to look into the enquiry and handle it according to the circumstances and the requirements of the law.
Updating the accessibility statement
This statement may be updated from time to time following changes to the website, the services or legal requirements, or following accessibility checks and improvements that are carried out.
Last updated: October 2026